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By Natasha Lomas , Silicon.com
Posted on ZDNet News: Feb 27, 2008 11:48:00 AM

Wireless carriers offering the iPhone may be concentrating their efforts on consumers, but research suggests they shouldn't neglect business users, who apparently love the touch-screen interface.

The Apple device beats the competition hands down when it comes to user-satisfaction rates, according to a survey of enterprise smartphone users in the U.K.

More than half (59 percent) of iPhone-owning business customers said they are "very satisfied" with the device, according to the survey, by emerging-technology research company ChangeWave Research.

Research In Motion's BlackBerry--which has the lion's share of the enterprise market--ranked second, with just under half (47 percent) of those surveyed being "very satisfied" with the device. Nokia came third (with 40 percent), followed by Samsung Electronics (30 percent), Motorola (25 percent), and Palm (10 percent).

"It is a very interesting launch product and, once it has settled into use, the price should become more realistic," said Alastair Behenna, chief information officer at IT-management specialist Harvey Nash. "If nothing else, it will act as a catalyst to other manufacturers, and the competitive evolution of the iPhone will definitely be worth keeping a watching brief on."

In the U.K., wireless carrier O2 UK recently told ZDNet UK that it is working with Apple on hammering out rates for business users. O2 said it is hopeful the fee schedule will launch at some point this year.

Natasha Lomas of Silicon.com reported from London.

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  • Most Recent of 19 Talkback(s)
Couple things....
YOu words lost a lot of meaning with the repeated use of "toy". It sounds very slanted.

Now I work in a environment where the Macintosh plays a pivotal role and no it's not
education or science or video, nor graphic arts. It's a business.

Pagan jim... (Read the rest)
Posted by: James Quinn Posted on: 03/02/08 You are currently: a Guest | | Terms of Use
How many are satisfied with Windows Mobile?  iwillnotbestopped@... | 02/27/08
None  DarthRidiculous | 02/27/08
Few or none?  Boot_Agnostic | 02/28/08
At least they get to worry about Trojans...  olePigeon | 02/27/08
Will lead to recession...  Mike Cox | 02/27/08
I'm Surprised  DannyO_0x98 | 02/27/08
It would have been be interesting to read  GuidingLight | 02/27/08
Not sure it matters.....  James Quinn | 02/28/08
Well, that still does not explain  GuidingLight | 02/28/08
Nope just that people are well different....  James Quinn | 02/28/08
That's the model apple has chosen...  trent1 | 02/28/08
I have to agree with you  MalumRegnat\ | 02/29/08
This is what I've been saying....  James Quinn | 02/28/08
RE: iPhone finds favor with business users  ken@... | 02/28/08
You need a little faith!  Kazabet | 02/28/08
WHAT A LOAD OF CRAP!  JABBER_WOLF | 02/28/08
Once again going overboard...sigh.  James Quinn | 02/29/08
The problem of pontification  MidnightGeek | 03/02/08
Couple things....  James Quinn | 03/02/08

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