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By Alorie Gilbert
Posted on ZDNet News: Jun 2, 2005 11:28:00 PM

A correction was made to this story. Read below for details.
Apple Computer has agreed to settle several class action suits over the battery life of its popular iPod portable music players, offering extended service warranties and $50 store credits to consumers who lodged complaints.

The law firms representing the plaintiffs began sending notices of the preliminary settlement this week to more than 2 million U.S. residents who purchased iPods between the date of the device's debut in 2001 and May 31, 2004. A judge in San Mateo County, Calif., is expected to grant final approval of the settlement at a hearing on Aug. 25.

The legal dispute began in 2003, when eight consumers in California and New York filed suits alleging that Apple had misrepresented the durability of its iPod batteries when it claimed they would last the lifetime of the device and would power uninterrupted play for up to 10 hours. Many found that the batteries held their charge for only four or five hours of continuous play.

As word of the allegedly faulty batteries spread, hundreds of consumers began lodging complaints, said Eric Gibbs, a partner at San Francisco-based Girard Gibbs and DeBartolomeo who represented several plaintiffs in the case. His firm alone received complaints from more than 1,200 iPod owners, he said.

"Our view is that this is a very good settlement for people who bought iPods and experienced battery failure," Gibbs said. "We're proud of it."

Under the terms of the settlement, Apple has agreed to extend its warranty from one to two years for newer-generation iPods that came with dock connectors and were purchased before May 31, 2004. If batteries in those devices fail within the extended warranty time, Apple will replace either the battery or the iPod for free--or provide a $50 credit toward any Apple merchandise from its online and brick-and-mortar stores.

For consumers who experienced battery failure with previous-generation iPods, Apple will offer the $50 store credit or $25 in cash. Customers who have paid Apple to repair their iPod battery within two years of purchasing the device are eligible for a $50 cash refund. Apple charges $99 for such repairs.

Battery failure, as defined by the settlement, means that the device's capacity to hold a charge has dropped to four hours or less of continuous play in third-generation iPods and five hours or less in first- and second-generation devices.

To qualify for settlement benefits, consumers must present proof of purchase. More details about the settlement, including the official notice and online claim form, are available at girardgibbs.com.

Correction: This story incorrectly reported the number of complaints that the law firm Girard Gibbs and DeBartolomeo received about iPod battery failure. The firm received 1,200 complaints.

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  • Most Recent of 37 Talkback(s)
You should...
Love the personal attack. You seem to do enough of it
yourself. I find it funny you are so quick to make derogatory
comment about everyone else but your beloved Microsoft. I guess
you're trying to deflect all the negative press away from MS, huh?... (Read the rest)
Posted by: Rick_K Posted on: 06/03/05 You are currently: a Guest | | Terms of Use
What About Canada?  master_49 | 06/02/05
What about Canada?  rkadowns | 06/02/05
Anybody else wondering ...  ShadeTree | 06/03/05
Anybody else wondering...  tic swayback | 06/03/05
or to paraphrase Tic...  ShadeTree | 06/03/05
How about "No such thing as bad pres" ? happy  Laff | 06/03/05
I knew I could count on you Jim(nt)  ShadeTree | 06/03/05
Not faithful  nomorems | 06/03/05
That is a $50.00 credit, ...  ShadeTree | 06/03/05
How does that help consumers?  HypnoToad | 06/02/05
Your PDA  rkadowns | 06/02/05
The iPod  IT Scion | 06/02/05
MAN!!! That's some PDA...Mind if I ask which one?  Laff | 06/02/05
Nice Troll  tic swayback | 06/02/05
Nah - my PDA can control my servers via Terminal Services  Confused by religion | 06/02/05
Thats great  icorson1 | 06/03/05
Never - I have had my Axim X5 for about 2 years  Confused by religion | 06/03/05
My Palm is better  nucrash | 06/03/05
Good for you Milly  tic swayback | 06/03/05
I've seen a PDA that does than  voska | 06/03/05
My Asim cost less than the iPod  Confused by religion | 06/03/05
Exactly, Tic...  Confused by religion | 06/03/05
Well said  tic swayback | 06/03/05
Good enough for me  Confused by religion | 06/03/05
Good Grief...  BitTwiddler | 06/03/05
Your one of the lucky ones.  ShadeTree | 06/03/05
Really?  tic swayback | 06/03/05
Anybody else wondering ...  ShadeTree | 06/03/05
Anybody else wondering...  tic swayback | 06/03/05
Love the personal attack.  ShadeTree | 06/03/05
You should...  Rick_K | 06/03/05
How about "A Apple Store creadit basically means that  Laff | 06/03/05
Hey, if MS can do it  nomorems | 06/03/05
Errrrmmmm -  Confused by religion | 06/03/05
Where's The Microsoft IPOD?  itanalyst | 06/03/05
Bill Says.....  nucrash | 06/03/05
Yes, And I'm Still Trying To Get XP Running On My 640K PC  itanalyst | 06/03/05

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