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By Alorie Gilbert
Posted on ZDNet News: Aug 31, 2005 7:46:00 PM

Apple Computer has launched a promotion for its no-frills Mac Mini computer, allowing customers to return the machine for a full refund after a 30-day "test-drive."

The deal, which began Wednesday and ends Oct. 31, is available only through Apple's online store. Customers normally have 14 days to return Apple merchandise. The company usually only gives full refunds for unused machines in unopened boxes unless the product is defective.

"We're so confident you'll love your new Mac Mini, we'll let you test-drive it for 30 days with no risk," Apple's site states. "If you decide you don't want it, we'll take it back."

Customers are on the hook, however, for return-shipping costs.

The promotion signals that Apple may not be thrilled with the pace of Mac Mini sales after the initial excitement over its January launch wore off, technology analyst Roger Kay said. It also smacks of late-night TV advertising, he said. Kay, the president of Endpoint Technologies Associates, has heard anecdotally that Mini sales have slowed.

"I think the issue now is that growth may have stalled, and a campaign like this may be designed to reinvigorate it," Kay said.

Apple declined to comment on the test-drive campaign or the state of its Mac Mini business, but when the company introduced a new version of the machine last month, executives sounded upbeat. "Our overall Mac business is very strong," Apple Vice President David Moody said in an interview.

The company introduced the Mini, a budget version of the Macintosh, with a $499 price tag in January. The product, which does not come with a keyboard, mouse or monitor, was hailed at the time as the company's big foray into mass-market desktop computers after focusing exclusively on luxury goods. The eMac, Apple's next cheapest computer, starts at $799.

Many viewed the introduction of the Mac Mini as a shrewd way to parlay the huge success of the iPod into greater Macintosh adoption. To some degree, it appears to be working. Apple's global share of the desktop computer market hit 2.1 percent in the second quarter, nearly double its share from a year ago, according to Kay.

Yet the jury is still out on the appeal of the Mini. For one thing, the product may be geared toward budget shoppers, but it still costs about $100 more than similarly configured PCs from Gateway, Hewlett-Packard and others.

And while the Mini may be smaller and more stylish than the competition, its insides are very similar. Just how many budget shoppers let style trump price remains to be seen.

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  • Most Recent of 62 Talkback(s)
But that's precisely my point
You wrote:
>In life, some things can be ordinary when people don't think
>they're missing much.

I know...I was one of those people. I held that attitude because I was immersed in a cultu... (Read the rest)
Posted by: slingzenarrowzuvowtrayjissforchin Posted on: 09/03/05 You are currently: a Guest | | Terms of Use
Apple offers Mac mini 'test drive'  Loverock Davidson | 08/31/05
$100 more than a pc  Otto_Delete | 08/31/05
That would be $0 ....  worknman | 08/31/05
Re: $100 more than a pc  yyuko@... | 08/31/05
My bad  Otto_Delete | 08/31/05
Wow!  lawryll@... | 08/31/05
Don't forget to add in software costs  tic swayback | 08/31/05
Macworld's take on the PC/Mac Mini comparison  wfseube | 08/31/05
I will do a TCO today  nucrash | 09/02/05
insides may be similar, but...  helzapoppin | 08/31/05
As good as OS X is...  flatliner | 08/31/05
Initial buy-in price...Pay me now, or pay me later.  Mr_Dave | 08/31/05
Software does matter for some  dwjunix | 08/31/05
Why would anyone want a platform that is being abandoned.  No_Ax_to_Grind | 08/31/05
Yes  DarthRidiculous | 08/31/05
Why would anyone buy an XP machine now?  tic swayback | 08/31/05
I can upgade to the new OS...  No_Ax_to_Grind | 08/31/05
Sorry, you're wrong here  tic swayback | 08/31/05
Maybe for a year...  just^me | 08/31/05
Why stop supporting your existing market?  tic swayback | 08/31/05
sure for the same price as new PC  voska | 08/31/05
Duno - Please tell us more oh Great One!!!  dave95 | 08/31/05
because it works now!  rafe01 | 09/01/05
Is this right?  bidemytime | 08/31/05
I believe the 4.5% was the US market (NT)  tic swayback | 08/31/05
Here:  Yen_z | 08/31/05
At last the myth of "marketshare" exposed  Fred Fredrickson | 09/01/05
A great article that is nothing more then ....  ShadeTree | 09/02/05
Who will know?  AC_MA | 08/31/05
Wrong..  d_jedi | 08/31/05
You guys crack me up...  compsrt | 08/31/05
Talk about craking people up  Real World | 09/01/05
Hmmmm where to start..where to start.  Laff | 09/01/05
Another myth!  ShadeTree | 09/01/05
Hey it wasn't me it was my co-worker who works on PC's  Laff | 09/01/05
Money  rborchert | 09/01/05
I would reccomend your co-worker find a ...  ShadeTree | 09/02/05
What are you talking about?  just^me | 08/31/05
Advertising  DarthRidiculous | 08/31/05
Re: Advertising  yyuko@... | 08/31/05
I not saying it doesn't help  DarthRidiculous | 08/31/05
Hope she saves her allowance...  Anton Philidor | 09/01/05
Platform  shervinf | 08/31/05
Garageband worth more than computer!  An_Axe_to_Grind | 08/31/05
Mac software vs. hardware..  d_jedi | 08/31/05
Sure Buddy, It's Your Story...  just^me | 08/31/05
OK..I have to know how many ghz do you need to emal?  Laff | 09/01/05
Why ZDNet didn?t try Mac mini vs $500 PC (speed)?Too much love to Apple? NT  Vily Clay | 08/31/05
Maybe it's a culture thing  slingzenarrowzuvowtrayjissforchin | 08/31/05
Yes. Outside the Mac subculture...  Anton Philidor | 09/01/05
But that's precisely my point  slingzenarrowzuvowtrayjissforchin | 09/03/05
The Article Inside Says it all!  just^me | 08/31/05
Gotta say I love the fact that they did this in QuickTime!  Laff | 09/01/05
Worst of 2 worlds?  Roger Ramjet | 09/01/05
I still think many people fail to realize it's purpose.  Laff | 09/01/05
I wish STEVE or BILL could pay someone...  Feldwebel Wolfenstool | 09/01/05
I have to say Wolfie of all your posts I've ever read this  Laff | 09/01/05
Even I find it hard to be fulla it 100% of the time.  Feldwebel Wolfenstool | 09/01/05
Steve has!  rafe01 | 09/01/05
Can't you find a more anti-Apple "analyst"?  Dave Mount | 09/01/05
Offer Pulled  Ken_z | 09/01/05
Initial Costs of Mac Vs PC  nucrash | 09/02/05

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