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By Ben Charny
Posted on ZDNet News: Feb 23, 2004 7:19:00 PM

AT&T Wireless has quashed subscribers' hopes that its merger with Cingular Wireless will let them out of a long-term service contract.

Cingular doesn't plan to cancel or otherwise change any AT&T Wireless subscriber agreements, if its $41 billion acquisition goes through, an AT&T Wireless representative said Friday.

"Everything continues as is," the representative said. "The only thing that will change is the name on the bill."

Cingular, jointly owned by SBC Communications and BellSouth, beat out Europe-based Vodafone in the bidding for its cellular carrier rival and announced the acquisition deal on Feb. 17.

Most of AT&T Wireless's 22 million subscribers have signed one- or two-year contracts. The representative didn't know how many will still be active at the end of the year, when the planned merger would become final.

More than 95 percent of U.S. cell phone subscribers have signed multiple-year service contracts. That makes the question of how to deal with those agreements an inevitable concern in any cellular-carrier takeover.

Many DSL (digital subscriber line) providers have introduced year-long contracts as a requirement for cheaper subscriptions. For example, SBC Communications customers can get a rate of $29.95 a month for DSL service, if they sign up for a year.

Cable companies have also offered long-term contracts balanced by cheaper monthly fees for video and broadband services.

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AT&T Dumped Poor Service High Bill
I dumped AT&T after very poor service, billing for time not used due to tower reception failures. AT&T promosed to fixe the problem but never did. Finally after much frustration, I canceled the service and paid the $100.00 cancelation fee due to their poor service and attitude.... (Read the rest)
Posted by: dplavigne Posted on: 02/24/04 You are currently: a Guest | | Terms of Use
As long as...  BitTwiddler | 02/23/04
Users lost one thing, CHOICE.  No_Ax_to_Grind | 02/23/04
Choice versus consolidation  tic swayback | 02/23/04
Wouldn't want it any other way...  Mike Cox | 02/23/04
AT&T is garbage  theace18 | 02/23/04
what?  V Sanders | 02/23/04
More duped customers  mstump | 02/23/04
The phone business  Bill4 | 02/23/04
will be changing  cowgirl83 | 02/23/04
No problems with Verizon  jbachandouris@... | 02/24/04
Can't escape mediocrity!  kd5auq | 02/24/04
AT&T Dumped Poor Service High Bill  dplavigne | 02/24/04

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