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Posted on ZDNet News: Feb 11, 2008 2:18:00 PM

Reuters Logo E-mail service of Research In Motion's BlackBerry smartphones experienced a "critical severity outage" on Monday, the company told clients in an e-mail.

"This is an emergency notification regarding the current BlackBerry Infrastructure outage," RIM support account manager Bryan Simpson said in an e-mail. The message said the outage affected enterprise clients and "users of the Americas network."

RIM was not immediately available for comment and its e-mail gave no estimate on when service may be restored or how many individuals could be affected.

Last April, a massive outage crashed BlackBerry service across North America, leaving thousands of users without access to wireless e-mail.

Co-CEO Jim Balsillie said at the time that such incidents were "very rare" and the Waterloo, Ontario-based company was taking steps to prevent such an outage from happening again.

Executives, politicians, lawyers, and other professionals rely on the BlackBerry for its ability to send secure e-mails.

RIM is also adding more retail customers to its subscriber base, which late last year reached about 12 million people worldwide.

RIM shares fell to $93.14 in after-hours electronic trade, from their regular-session close of $94.47 on the Nasdaq market.

©2007 CNET Networks, Inc. All rights reserved. CNET , CNET.com , and the CNET logo are registered trademarks of CNET Networks, Inc. Used by permission.

Story Copyright © 2008 Reuters Limited. All rights reserved.

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  • Most Recent of 6 Talkback(s)
Agreed..
I agree, or at least have some other sort of backup. (Read the rest)
Posted by: astefl@... Posted on: 02/12/08 You are currently: a Guest | | Terms of Use
Sunday Morning  rgm34 | 02/11/08
RE: RIM notifies of 'critical' BlackBerry outage  GeneticGenesis | 02/12/08
"RIM notifies of 'critical' BlackBerry outage "  BitTwiddler | 02/12/08
Well, if people can sue for Xbox outtage  Boot_Agnostic | 02/12/08
Use Exchange 2003 or 2007  Been_Done_Before | 02/12/08
Agreed..  astefl@... | 02/12/08

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