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By McCullaugh Declan
Posted on ZDNet News: Apr 18, 2007 12:19:00 PM

ntuit confirmed on Tuesday evening that a deluge of last-minute filing had overloaded the electronic filing system used in its popular TurboTax software.

"Intuit is working with the IRS and has notified them that throughput on our electronic filing system was not what we expected, resulting in a system slowdown," the company said in a note on its Web site. "We encourage customers to continue trying to e-file as we continue to work on the issue."

The note claimed that TurboTax customers should "rest assured that their returns will be accepted as timely filed."

Also, my own attempt in TurboTax to check at 11 p.m. PT on the status of an already-filed tax return was met with this message: "We are having temporary connection difficulties. Please try to connect again later."

Intuit recommends that its customers check back after 1 p.m. PT Wednesday.

One of our readers, C. Bennett from Texas, sent News.com an e-mail message saying: "The failure of Turbotax's electronic filing system on the most critical tax day of the year is a setback for e-filing in general and for TurboTax in particular."

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Posted by: free-time Posted on: 04/20/07 You are currently: a Guest | | Terms of Use
Intuit's fault?? Not completely....  shawkins | 04/18/07
Couldn't disagree with you more!  An_Axe_to_Grind | 04/18/07
Never said Intuit was free of blame....  shawkins | 04/18/07
What if you owe?  John Zern | 04/18/07
Pick your own time.  free-time | 04/18/07
I didn't know you could do that  John Zern | 04/18/07
Pick your own time.  free-time | 04/20/07
Here's why you're wrong  Michael Kelly | 04/18/07
I'm NOT wrong (nor are you)....  shawkins | 04/18/07
Sorry buddy!!  techboy_z | 04/18/07
We should all take responsibility  stormscape | 04/18/07
Wrong....  Amtote | 04/18/07
I was able to transmit around 9:10 PM last night  Michael Kelly | 04/18/07
Check again..  Amtote | 04/18/07
Mine are fine  Michael Kelly | 04/18/07
Also  Michael Kelly | 04/18/07
They were having problems Long before Tuesday.  technurse | 04/18/07
Why wait until the last minute  mgrubb@... | 04/18/07
The law says...  Amtote | 04/18/07
Not the only problem...  Tim Patterson | 04/18/07
Owe tax? Don't e-file w/Intuit  Skeptical | 04/18/07
file by mail  J. D. S. | 04/18/07
multiple responsibility  sail4evr | 04/18/07
Australia - free  Imitation | 04/18/07
This is how ours should be  Been_Done_Before | 04/18/07
Well.... maybe, but concerns exist.  shawkins | 04/18/07
That was me too  bcroner | 04/18/07
You should demand at least a partial refund  Michael Kelly | 04/18/07
were they using windows server?  bcroner | 04/18/07
And what if you're wrong  Michael Kelly | 04/18/07
Here's a bit of egg for you happy  magcomment | 04/18/07
Not just Intuit with problems...  randysmith@... | 04/18/07
Intuits Problems become our problems  okeeffe@... | 04/18/07
IVE SEEN THIS COMING!!!  jkovach82 | 04/18/07
Setback is to procrastinators, not to e-filers and Intuit  mpilatzke@... | 04/18/07
A deadline is a deadline  Michael Kelly | 04/18/07
Return Rejected for Errors but No Errors  Original Eggman | 04/18/07
Fortunately the IRS has some common sense  Michael Kelly | 04/18/07
Must have snuck in front of you  wrench@... | 04/18/07
You's Get What You Deserve-You's Get What You Pay For  lesyama@... | 04/18/07
Knew this was going to happen  ozzie321@... | 04/20/07

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