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By Jeanne-Vida Douglas
Posted on ZDNet News: Aug 22, 2002 3:19:00 PM

There is a good reason why notorious domain name reseller ING hasn't been answering its phones this week. On Monday the company was placed under the administration of Melbourne-based chartered accountants Brooke Bird.

When contacted by ZDNet Australia, former director Sasha Sudakov refused to comment.

"I am no longer a director of that company so really you are asking the wrong person," Sudakov said before hanging up the phone.

A meeting of creditors, to be held at the administrator’s Camberwell offices this morning, is expected to formalize the selection of Brooke Bird as administrators and begin the task of sifting through the claims of secured and unsecured creditors.

The auDA is advising ING customers to check that their domain names have been renewed. According to a posting made on the auDA news site, some ING customers had not had their sites renewed despite having paid the reseller for the service.

“If you have paid a renewal fee to ING but your domain name has not been renewed, then you will need to pay another registrar or reseller to renew your domain name prior to its expiry date,” the message warns.

The embattled domain name reseller first hit the skids in April this year, when the Australian Competition and Consumer Commission (ACCC) initiated proceedings against the company for alleged misleading and deceptive conduct.

This was followed by the .au Domain Administration’s (auDA) withdrawal of the company’s provisional-accreditation as a domain name registrar, pending the outcome of the legal action taken by the ACCC.

By the end of May, ING had again drawn the attention of the Commission, after faxing unsolicitied proforma invoices to a number of New Zealand domain name holders.

Joshua Rowe, auDA Name Policy Advisory Panel member, who has been at the front-line of a long-run battle against ING’s contentious marketing practices said that recent changes to auDA policy would make it more difficult for domain name resellers to engage in similar activities in the future.

“At one stage they were offering ten year renewals on domain names, which is not possible, because it is against the auDA,” Rowe said.

At this stage the number of creditors and the extent of the company’s debt is unknown. The administrators are awaiting the outcome of this morning’s creditors meeting before releasing further details.

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