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By Rupert Goodwins ZDNet UK
Posted on ZDNet News: Sep 03, 2009 12:00:00 AM

Canonical has introduced a new class of support for enterprises using Ubuntu - the Premium Service Engineer or PSE.

Describing PSEs as 'virtual team members' for an enterprise's internal Ubuntu support, the company says that they'll provide direct contact between corporations and the Ubuntu development community, and a path for escalation of 'more complex problems', such as those that occur in cutting-edge situations involving virtualization and cloud computing.

PSEs will also report to companies on Ubuntu developments and strategy, offer bi-weekly contact, multi-vendor co-ordination and help with deployment planning.

At $50k a year (£30k) you probably won't be using them to install a printer driver or configure wireless access, but if you're building a distributed data center with lights-out management and comprehensive metrics, then these Ubu-men and Ubu-women sound like just the job.

This article was originally posted on ZDNet UK.

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  • Most Recent of 6 Talkback(s)
Yes.. very few..
I guess that the 10000 servers running linux that we support at work for many clients, are really a few.
Also...
IBM seems to be a charity organization, or even an idiot corporation as they are ... (Read the rest)
Posted by: Caudiox Posted on: 10/04/09 You are currently: a Guest | | Terms of Use
Canonical offers human help for Ubuntu  Loverock Davidson | 09/03/09
re: post above  homeblend | 09/03/09
Correct  carl0ski@... | 09/03/09
Loverock what did you do get up at 3 am to be first sad  lightingrod | 10/03/09
Yes.. very few..  Caudiox | 10/04/09
RE: Canonical offers human help for Ubuntu  rMatey | 10/02/09

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