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Applying unified communications
Thuy Ha, director of product management at Qwest Communications, discusses a practical framework for unified communications. Ha explains how to build a foundation on ...
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Optimizing mobility
Thuy Ha, director of product management at Qwest Communications, explains how the network has evolved from being voice-based and centralized to being an individual ...
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Business class SaaS
The Software as a Service market is expected to double by 2012. Martin Capurro, senior director of product management at Qwest Communications, examines how ...
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Non-intrusive security
Martin Capurro, senior director of product management at Qwest Communications, discusses how to strike the right balance between productivity and security within the enterprise. ...
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Desktop virtualization
By 2011, there could be more than 660 million virtualized desktops. John Whaley, CTO and Founder of MokaFive, talks about the issues surrounding current ...
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Mobile virtualization
Mike Seashols, Chairman of VirtualLogix, talks about implementing virtualization technologies onto mobile platforms. He says there are many issues that mobile providers have to ...
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Nurturing sales leads
Phil Fernandez, President and CEO of Marketo, says that many companies today are not managing sales leads effectively. He suggests ways to utilize the ...
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Managing Internet growth
The Internet is growing by 1 zettabyte a year, fueled by images, videos, gaming, and peer to peer file sharing. Pieter Poll, CTO of ...
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Online ad strategies
There are more than 300 ad networks that focus on monetizing Web sites, so having a strategy is key. Ren Chin, marketing vice president ...
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What is semantic search?
Semantic search uses the science of meaning in languageinstead of just searching keywords, it checks the context of the words to return more relevant ...
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Next generation of business intelligence
Data warehouses collect gigabytes of data everyday but the information is not always meaningful. Why? Angela Shen-Hsieh, President and CEO of Visual I/O, says ...
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SIP trunking 101
Voice, instant messaging, and video no longer have to be islands of collaboration. Kenneth Kuenzel, founder and CTO of Covergence, shows how SIP trunking ...
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Wireless inside the enterprise
With the rise of PDAs, Blackberries and mobile phones, the demand for wireless service inside large buildings is increasing every day. Leila Nouri, director ...
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Intel® vPro™ technology and cost savings
Sponsored: Randy Nystrom, an IT systems engineer at Intel, shows how vPro saves time and money by diagnosing PC problems remotely. The content for ...
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Intel® vPro™ technology and manageability
Sponsored: Limited technical support hours and powered down PCs can make it difficult to manage large numbers of PCs. Randy Nystrom, an IT systems ...
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Application streaming
Sponsored: Updating applications can be time-consuming for both users and administrators. Christian Black, an IT systems engineer at Intel, explains why application streaming is ...
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OS streaming
Sponsored: Christian Black, an IT systems engineer for Intel, spells out the many benefits of hard-drive virtualization, or operating system streaming, including faster boot ...
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Enterprise 2.0
Vince Casarez, vice president of product management at Oracle, explains how Web 2.0 technologies, such as tags, wikis, and mash-ups, can be applied within ...
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Secure file transfers
John Thielens, vice president of technology at Tumbleweed, talks about the need for managed file transfers that are not only secure, but auditable and ...
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What is LEED?
"Going green" is becoming commonplace in the corporate world. Paul Holland, general partner at Foundation Capital, explains LEED, the metrics used to certify the ...
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What is a mashup?
Developers are getting creative, taking APIs from multiple Websites and merging them to form new, innovative applications. Frozenbear.com merges Google maps and Singles to let you know where the single people are in your neighborhood. Parkingcarma.com helps you track down parking spaces in the Bay Area. ZDNet Executive Editor David Berlind says mashups are the fastest growing ecosystem on the Web and that by 2007, there will be 10 new mashups per day.
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Non-intrusive security
Martin Capurro, senior director of product management at Qwest Communications, discusses how to strike the right balance between productivity and security within the enterprise. He explains security must work end-to-end, from the system level to the mobility level, and how each layer works to mitigate risk.
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What is virtualization?
Data centers are commonly filled with large numbers of servers that require a tremendous amount of time and money to maintain. Dan Chu of VMware shows how virtualization can optimize fewer servers to run at higher performance levels.
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First steps to SOA
What does it really mean to introduce SOA into an organization? Ross Mason, CTO and co-founder of MuleSource, explains how an enterprise service bus allows different applications to communicate with each other.
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Desktop vs. workstation: Introduction
Sponsored: Dave Buckley, product line manager of workstations at HP, explains the differences between desktops and workstations, and how these differences influence purchasing decisions. The content for this video was sponsored and provided by HP.
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Users-to-tech support ratio
How many employees should one tech support staff person oversee? CNET's Justine Nguyen explains the golden ratio of users to tech support staff, and what factors contribute to it.
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Applying unified communications
Thuy Ha, director of product management at Qwest Communications, discusses a practical framework for unified communications. Ha explains how to build a foundation on a converged network, then add layers such as mobility, conferencing and collaboration.
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Energy-efficient transistors
Rob Willoner, a technology analyst at Intel, explains how smaller and more energy-efficient transistors are resulting in faster and more powerful CPUs.
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Implementing balanced scorecards
BNET director Jay Gulick drills down on the five principles used to implement the balanced scorecard -- a widely-used tool for managing and measuring a company's strategy.
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What is semantic search?
Semantic search uses the science of meaning in languageinstead of just searching keywords, it checks the context of the words to return more relevant results. Brooke Aker, CEO of Expert System USA, predicts that it will usher in the era of Web 3.0.
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Government employee blogs
When is the public's right to know more important than a government agency's right to privacy? Bob Artner looks at the legal issues involved in government employee blogs and suggests evaluating them along a continuum.
I'm Bob Artner from TechRepublic. These days it seems like everyone has a blog, and that's true for government employees as much as it is for employees at any other organization. What I want to talk about are some of the legal issues that are involved with government employee blogs. What do I mean? Well, look at a continuum here where we have the public's right to know on one side. You come down on this side and we have the right to privacy. Both of these are important. Both of these are critical in any democracy.
How does it manifest itself in an employee blog? Well, if you work for a state healthcare agency, and you were concerned about the level of funding that the agency was receiving that was causing substandard treatment, you could argue, hey, the public has a right to know about that. I need to blog about this and tell people about it. On the other hand, if I do that and if I blog about it by using medical records or case histories from people who have been in the hospitals and had specific operations and I talk about their treatment, I'm violating their right to privacy. And I can argue that I'm violating this right to privacy for a greater good, the public's right to know, but there's a tension here and what the right answer is along this line really depends on the circumstances, and there isn't a firm yes or no answer.
What about this whole issue of support and loyalty for an organization as another continuum. As a person who manages, say for example if you manage a government agency, you should be able to say you know what? I should be able to expect that my employees support the organization, support our goals and objectives and don't actively undermine them. On the other hand, someone who's blogging would argue-with some justification-hey, the whole point of having whistleblower statutes is to be able to say, you know what? I understand that I'm supposed to support the government's objectives and the agency's objectives, but, if those objectives are wrong and are corrupt or illegal or are actually harming people, I've got not only a right, I've got an obligation to be down here on this side and just standing on any soapbox that I can and telling people about this.
What if you work for an intelligence agency or you work for a security agency, the police department or something. On the one hand, you could say, I'm actually trying to help public safety. If the trains aren't safe, I need to tell people about it. And if my agency doesn't like it, or, you know, tough. On the other hand, you can materially harm the public safety if you release information about how your agency is supposed to respond in a crisis, or release information that details vulnerabilities in infrastructure.
So you can see here that in the case of say intelligence or security, that the stakes on this question get even higher. There are times when it's going to be appropriate to be way over here and err on the side of keeping information secure. There'll be other times where we're going to say, you know what, shout it out, because the risk here to public safety and the risk of not talking are much higher than the risk of spreading that information.
So we're going to see this evolve over time, but that is the tension involved between government employee blogs.































