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Applying unified communications
Thuy Ha, director of product management at Qwest Communications, discusses a practical framework for unified communications. Ha explains how to build a foundation on ...
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Optimizing mobility
Thuy Ha, director of product management at Qwest Communications, explains how the network has evolved from being voice-based and centralized to being an individual ...
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Business class SaaS
The Software as a Service market is expected to double by 2012. Martin Capurro, senior director of product management at Qwest Communications, examines how ...
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Non-intrusive security
Martin Capurro, senior director of product management at Qwest Communications, discusses how to strike the right balance between productivity and security within the enterprise. ...
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Desktop virtualization
By 2011, there could be more than 660 million virtualized desktops. John Whaley, CTO and Founder of MokaFive, talks about the issues surrounding current ...
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Mobile virtualization
Mike Seashols, Chairman of VirtualLogix, talks about implementing virtualization technologies onto mobile platforms. He says there are many issues that mobile providers have to ...
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Nurturing sales leads
Phil Fernandez, President and CEO of Marketo, says that many companies today are not managing sales leads effectively. He suggests ways to utilize the ...
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Managing Internet growth
The Internet is growing by 1 zettabyte a year, fueled by images, videos, gaming, and peer to peer file sharing. Pieter Poll, CTO of ...
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Online ad strategies
There are more than 300 ad networks that focus on monetizing Web sites, so having a strategy is key. Ren Chin, marketing vice president ...
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What is semantic search?
Semantic search uses the science of meaning in languageinstead of just searching keywords, it checks the context of the words to return more relevant ...
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Next generation of business intelligence
Data warehouses collect gigabytes of data everyday but the information is not always meaningful. Why? Angela Shen-Hsieh, President and CEO of Visual I/O, says ...
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SIP trunking 101
Voice, instant messaging, and video no longer have to be islands of collaboration. Kenneth Kuenzel, founder and CTO of Covergence, shows how SIP trunking ...
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Wireless inside the enterprise
With the rise of PDAs, Blackberries and mobile phones, the demand for wireless service inside large buildings is increasing every day. Leila Nouri, director ...
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Intel® vPro™ technology and cost savings
Sponsored: Randy Nystrom, an IT systems engineer at Intel, shows how vPro saves time and money by diagnosing PC problems remotely. The content for ...
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Intel® vPro™ technology and manageability
Sponsored: Limited technical support hours and powered down PCs can make it difficult to manage large numbers of PCs. Randy Nystrom, an IT systems ...
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Application streaming
Sponsored: Updating applications can be time-consuming for both users and administrators. Christian Black, an IT systems engineer at Intel, explains why application streaming is ...
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OS streaming
Sponsored: Christian Black, an IT systems engineer for Intel, spells out the many benefits of hard-drive virtualization, or operating system streaming, including faster boot ...
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Enterprise 2.0
Vince Casarez, vice president of product management at Oracle, explains how Web 2.0 technologies, such as tags, wikis, and mash-ups, can be applied within ...
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Secure file transfers
John Thielens, vice president of technology at Tumbleweed, talks about the need for managed file transfers that are not only secure, but auditable and ...
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What is LEED?
"Going green" is becoming commonplace in the corporate world. Paul Holland, general partner at Foundation Capital, explains LEED, the metrics used to certify the ...
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What is a mashup?
Developers are getting creative, taking APIs from multiple Websites and merging them to form new, innovative applications. Frozenbear.com merges Google maps and Singles to let you know where the single people are in your neighborhood. Parkingcarma.com helps you track down parking spaces in the Bay Area. ZDNet Executive Editor David Berlind says mashups are the fastest growing ecosystem on the Web and that by 2007, there will be 10 new mashups per day.
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Non-intrusive security
Martin Capurro, senior director of product management at Qwest Communications, discusses how to strike the right balance between productivity and security within the enterprise. He explains security must work end-to-end, from the system level to the mobility level, and how each layer works to mitigate risk.
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What is virtualization?
Data centers are commonly filled with large numbers of servers that require a tremendous amount of time and money to maintain. Dan Chu of VMware shows how virtualization can optimize fewer servers to run at higher performance levels.
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First steps to SOA
What does it really mean to introduce SOA into an organization? Ross Mason, CTO and co-founder of MuleSource, explains how an enterprise service bus allows different applications to communicate with each other.
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Desktop vs. workstation: Introduction
Sponsored: Dave Buckley, product line manager of workstations at HP, explains the differences between desktops and workstations, and how these differences influence purchasing decisions. The content for this video was sponsored and provided by HP.
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Users-to-tech support ratio
How many employees should one tech support staff person oversee? CNET's Justine Nguyen explains the golden ratio of users to tech support staff, and what factors contribute to it.
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Applying unified communications
Thuy Ha, director of product management at Qwest Communications, discusses a practical framework for unified communications. Ha explains how to build a foundation on a converged network, then add layers such as mobility, conferencing and collaboration.
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Energy-efficient transistors
Rob Willoner, a technology analyst at Intel, explains how smaller and more energy-efficient transistors are resulting in faster and more powerful CPUs.
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Implementing balanced scorecards
BNET director Jay Gulick drills down on the five principles used to implement the balanced scorecard -- a widely-used tool for managing and measuring a company's strategy.
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What is semantic search?
Semantic search uses the science of meaning in languageinstead of just searching keywords, it checks the context of the words to return more relevant results. Brooke Aker, CEO of Expert System USA, predicts that it will usher in the era of Web 3.0.
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Whiteboarding 101
Learn tips and tricks for effective whiteboarding, including how to frame issues, how to use color and the importance of using conventions.
Hello, my name is Matthew Barzun, founder of BrickPath.com. Today we're going to talk for a few minutes about whiteboarding. So this is a whiteboard video about whiteboarding, kind of a play within a play. Anyway, I'm a huge whiteboard fan and I wanted to share with you some lessons I've learned over the years about how to do good ones and avoid some of the mistakes. So without further ado, let's begin "Whiteboarding 101."
First, 3 basic rules about good whiteboarding. First, set up the stage. So in our case here, setting a stage means who are the cast and characters? First, there is you or me as the presenter at the whiteboard. Secondly, there are those people sitting in the room watching you do your whiteboard, the audience. Then there is, of course, the whiteboard itself and the work you do on it. So that is setting the stage.
Number 2, frame the debate or the issue, so some tried and true techniques here. One might be a spectrum. You draw four people A, B, C, D or you could do one of my personal favorites, the grid high-low, low-high, that sort of thing. Or three, you could map, let's say the workflow of how something works today. Or finally to use a sports analogy, you could draw, if you were talking about football, you could draw a football field. So then they know who the characters are, the frame of the debate within which we're talking.
And finally third, propose your solution. So, in this case on this spectrum, hey, we could do anything from A to D. I'm advocating C today. We could talk about that or on this grid, I'm really advocating we go here or this is broken, so let's redirect it there. Or you know, hey, we're running horrible plays here, let's change our offense.
So now for some quick do's and don'ts. First do's. Color is your friend. Think about it. I just used green for do. I'm about to use red for don't, which leads me to do number 2, which is conventions are your friend. What I mean by that is time generally we all think goes left or right. So as you're doing a diagram, follow those conventions. High-level things are up top. Details are down low. Stick with things like that.
Now for some don'ts. Don't talk down to your audience. You're not up there lecturing at them. PowerPoint is horrible at that. Whiteboarding ought to be opening up for discussion. So don't talk down and number 2, don't use the whiteboard as a playground for bad ideas and random words. The whiteboard is a visual medium and ought to be used as such. The highest compliment of a good whiteboard is that if you left the room and someone came in, they could look at it and the board would speak for itself. And the best sign that you've done a good whiteboard is someone maybe, your archrival or archenemy in your group comes up, wants to grab a pen and they don't erase your whiteboard. They actually come up and just add to it. Then you know you've done a good job. So I hope these tips and tricks have been helpful and in your next meeting, I hope you'll use a whiteboard to that effect.































