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Applying unified communications
Thuy Ha, director of product management at Qwest Communications, discusses a practical framework for unified communications. Ha explains how to build a foundation on ...
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Optimizing mobility
Thuy Ha, director of product management at Qwest Communications, explains how the network has evolved from being voice-based and centralized to being an individual ...
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Business class SaaS
The Software as a Service market is expected to double by 2012. Martin Capurro, senior director of product management at Qwest Communications, examines how ...
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Non-intrusive security
Martin Capurro, senior director of product management at Qwest Communications, discusses how to strike the right balance between productivity and security within the enterprise. ...
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Desktop virtualization
By 2011, there could be more than 660 million virtualized desktops. John Whaley, CTO and Founder of MokaFive, talks about the issues surrounding current ...
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Mobile virtualization
Mike Seashols, Chairman of VirtualLogix, talks about implementing virtualization technologies onto mobile platforms. He says there are many issues that mobile providers have to ...
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Nurturing sales leads
Phil Fernandez, President and CEO of Marketo, says that many companies today are not managing sales leads effectively. He suggests ways to utilize the ...
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Managing Internet growth
The Internet is growing by 1 zettabyte a year, fueled by images, videos, gaming, and peer to peer file sharing. Pieter Poll, CTO of ...
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Online ad strategies
There are more than 300 ad networks that focus on monetizing Web sites, so having a strategy is key. Ren Chin, marketing vice president ...
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What is semantic search?
Semantic search uses the science of meaning in languageinstead of just searching keywords, it checks the context of the words to return more relevant ...
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Next generation of business intelligence
Data warehouses collect gigabytes of data everyday but the information is not always meaningful. Why? Angela Shen-Hsieh, President and CEO of Visual I/O, says ...
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SIP trunking 101
Voice, instant messaging, and video no longer have to be islands of collaboration. Kenneth Kuenzel, founder and CTO of Covergence, shows how SIP trunking ...
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Wireless inside the enterprise
With the rise of PDAs, Blackberries and mobile phones, the demand for wireless service inside large buildings is increasing every day. Leila Nouri, director ...
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Intel® vPro™ technology and cost savings
Sponsored: Randy Nystrom, an IT systems engineer at Intel, shows how vPro saves time and money by diagnosing PC problems remotely. The content for ...
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Intel® vPro™ technology and manageability
Sponsored: Limited technical support hours and powered down PCs can make it difficult to manage large numbers of PCs. Randy Nystrom, an IT systems ...
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Application streaming
Sponsored: Updating applications can be time-consuming for both users and administrators. Christian Black, an IT systems engineer at Intel, explains why application streaming is ...
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OS streaming
Sponsored: Christian Black, an IT systems engineer for Intel, spells out the many benefits of hard-drive virtualization, or operating system streaming, including faster boot ...
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Enterprise 2.0
Vince Casarez, vice president of product management at Oracle, explains how Web 2.0 technologies, such as tags, wikis, and mash-ups, can be applied within ...
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Secure file transfers
John Thielens, vice president of technology at Tumbleweed, talks about the need for managed file transfers that are not only secure, but auditable and ...
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What is LEED?
"Going green" is becoming commonplace in the corporate world. Paul Holland, general partner at Foundation Capital, explains LEED, the metrics used to certify the ...
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What is a mashup?
Developers are getting creative, taking APIs from multiple Websites and merging them to form new, innovative applications. Frozenbear.com merges Google maps and Singles to let you know where the single people are in your neighborhood. Parkingcarma.com helps you track down parking spaces in the Bay Area. ZDNet Executive Editor David Berlind says mashups are the fastest growing ecosystem on the Web and that by 2007, there will be 10 new mashups per day.
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Non-intrusive security
Martin Capurro, senior director of product management at Qwest Communications, discusses how to strike the right balance between productivity and security within the enterprise. He explains security must work end-to-end, from the system level to the mobility level, and how each layer works to mitigate risk.
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What is virtualization?
Data centers are commonly filled with large numbers of servers that require a tremendous amount of time and money to maintain. Dan Chu of VMware shows how virtualization can optimize fewer servers to run at higher performance levels.
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First steps to SOA
What does it really mean to introduce SOA into an organization? Ross Mason, CTO and co-founder of MuleSource, explains how an enterprise service bus allows different applications to communicate with each other.
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Desktop vs. workstation: Introduction
Sponsored: Dave Buckley, product line manager of workstations at HP, explains the differences between desktops and workstations, and how these differences influence purchasing decisions. The content for this video was sponsored and provided by HP.
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Users-to-tech support ratio
How many employees should one tech support staff person oversee? CNET's Justine Nguyen explains the golden ratio of users to tech support staff, and what factors contribute to it.
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Applying unified communications
Thuy Ha, director of product management at Qwest Communications, discusses a practical framework for unified communications. Ha explains how to build a foundation on a converged network, then add layers such as mobility, conferencing and collaboration.
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Energy-efficient transistors
Rob Willoner, a technology analyst at Intel, explains how smaller and more energy-efficient transistors are resulting in faster and more powerful CPUs.
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Implementing balanced scorecards
BNET director Jay Gulick drills down on the five principles used to implement the balanced scorecard -- a widely-used tool for managing and measuring a company's strategy.
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What is semantic search?
Semantic search uses the science of meaning in languageinstead of just searching keywords, it checks the context of the words to return more relevant results. Brooke Aker, CEO of Expert System USA, predicts that it will usher in the era of Web 3.0.
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Rights-based DRM
The Digital Rights Management dilemma has become a headache for both the publishers and consumers of online music and video, and mobile content. Kevin Collins of Navio Systems introduces a new and simpler service-based approach to DRM that allows publishers to distribute rights to consumers.
Hi, my name is Kevin Collins. I'm the VP of Engineering at Navio Systems and today I'm going to talk about rights based DRM. DRM is a technology that is used heavily in the industry today to protect content that is going into the consumer's hands. Publishers use DRM technology to protect that content and have secure distribution over to the consumers.
Consumers unknowingly have to rely on this technology and use it within the software that they're using. If they go to Apple and iTunes, they're actually downloading DRM content. The publisher needs to deal with all of these technologies and it's very difficult to control because there's many different video formats, music formats and mobile content that they have to deal with. So if you've got music and it's on the Apple iTunes store, they have to worry about Fair Play Technology. If they're distributing video using Microsoft Technology they have to worry about that. And anything with mobile, they have to worry about OMA.
Now, the problem from a publisher's perspective is that they're now making business decisions on the technologies that are used to encode and protect this content. It's also very difficult to track and control.
A consumer doesn't fair any better. The consumer must deal with this technology as well. And the consumer has to deal with it not only from the content perspective but they also have to deal with it because they're dealing with different devices. Consumers have iPods for music and video content. They will have laptops. They will have phones and Sony Playstations and every one of those pieces of content will have different software and codecs. It's a very complex world for the publisher and a very complex world for the consumer to deal with.
Rights based DRM is a service approach that takes this complexity away. It makes it much simpler for the publisher and the consumer to deal directly with each other. It is a service approach that abstracts the complexity of the technology that's used for music, video, ringtone and other mobile content distribution away from both parties. So the service now deals with the underlying technology and the publisher deals with the consumer on equal terms.
Now, what the publisher is going to do to make this life easy for the consumer is they're going to sell content to the consumer. And instead of just selling the encoded file content, they're going to sell the consumer rights to the content. And those rights are simple representations of the legal right that the consumer has to the content and the consumer then deals directly with the service in order to get the content. When they get that content it then comes down in the format suitable for their device. And they don't have to worry about the choices. They simply go to the service, say I've got the rights to the content and they get it on the device that they want.
So with the service approach to rights based DRM, the consumer doesn't need to deal with this. The publisher also doesn't need to deal with this. All of these are handled by the service. It's an abstraction layer. The publisher has their content here, the service deals with all the complexity and the underlying technology, and all of this goes away.































