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Applying unified communications
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Optimizing mobility
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Business class SaaS
The Software as a Service market is expected to double by 2012. Martin Capurro, senior director of product management at Qwest Communications, examines how ...
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Non-intrusive security
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Desktop virtualization
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Mobile virtualization
Mike Seashols, Chairman of VirtualLogix, talks about implementing virtualization technologies onto mobile platforms. He says there are many issues that mobile providers have to ...
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Nurturing sales leads
Phil Fernandez, President and CEO of Marketo, says that many companies today are not managing sales leads effectively. He suggests ways to utilize the ...
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Managing Internet growth
The Internet is growing by 1 zettabyte a year, fueled by images, videos, gaming, and peer to peer file sharing. Pieter Poll, CTO of ...
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Online ad strategies
There are more than 300 ad networks that focus on monetizing Web sites, so having a strategy is key. Ren Chin, marketing vice president ...
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What is semantic search?
Semantic search uses the science of meaning in languageinstead of just searching keywords, it checks the context of the words to return more relevant ...
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Next generation of business intelligence
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SIP trunking 101
Voice, instant messaging, and video no longer have to be islands of collaboration. Kenneth Kuenzel, founder and CTO of Covergence, shows how SIP trunking ...
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Wireless inside the enterprise
With the rise of PDAs, Blackberries and mobile phones, the demand for wireless service inside large buildings is increasing every day. Leila Nouri, director ...
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Intel® vPro™ technology and cost savings
Sponsored: Randy Nystrom, an IT systems engineer at Intel, shows how vPro saves time and money by diagnosing PC problems remotely. The content for ...
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Intel® vPro™ technology and manageability
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Application streaming
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OS streaming
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Enterprise 2.0
Vince Casarez, vice president of product management at Oracle, explains how Web 2.0 technologies, such as tags, wikis, and mash-ups, can be applied within ...
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Secure file transfers
John Thielens, vice president of technology at Tumbleweed, talks about the need for managed file transfers that are not only secure, but auditable and ...
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What is LEED?
"Going green" is becoming commonplace in the corporate world. Paul Holland, general partner at Foundation Capital, explains LEED, the metrics used to certify the ...
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What is a mashup?
Developers are getting creative, taking APIs from multiple Websites and merging them to form new, innovative applications. Frozenbear.com merges Google maps and Singles to let you know where the single people are in your neighborhood. Parkingcarma.com helps you track down parking spaces in the Bay Area. ZDNet Executive Editor David Berlind says mashups are the fastest growing ecosystem on the Web and that by 2007, there will be 10 new mashups per day.
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Non-intrusive security
Martin Capurro, senior director of product management at Qwest Communications, discusses how to strike the right balance between productivity and security within the enterprise. He explains security must work end-to-end, from the system level to the mobility level, and how each layer works to mitigate risk.
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What is virtualization?
Data centers are commonly filled with large numbers of servers that require a tremendous amount of time and money to maintain. Dan Chu of VMware shows how virtualization can optimize fewer servers to run at higher performance levels.
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First steps to SOA
What does it really mean to introduce SOA into an organization? Ross Mason, CTO and co-founder of MuleSource, explains how an enterprise service bus allows different applications to communicate with each other.
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Desktop vs. workstation: Introduction
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Users-to-tech support ratio
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Applying unified communications
Thuy Ha, director of product management at Qwest Communications, discusses a practical framework for unified communications. Ha explains how to build a foundation on a converged network, then add layers such as mobility, conferencing and collaboration.
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Energy-efficient transistors
Rob Willoner, a technology analyst at Intel, explains how smaller and more energy-efficient transistors are resulting in faster and more powerful CPUs.
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Implementing balanced scorecards
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What is semantic search?
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SIP trunking 101
Voice, instant messaging, and video no longer have to be islands of collaboration. Kenneth Kuenzel, founder and CTO of Covergence, shows how SIP trunking enables organizations to not only connect these tools, but control, manage and repair them.
Hi, my name is Ken Kuenzel, the Founder and CTO of
Covergence. I'm here today to talk to you about SIP Trunking 101. One of the
things we've seen over the last four or five years is that our enterprise
partners have deployed various voice, IM, and video systems as islands of
collaboration inside their networks.
As these islands have grown, they've decided that they need to connect these
things. In order to connect these, what they're deploying is a technology
called SIP Trunks. SIP Trunks are used to connect various collaboration systems
within the enterprise network and with Telco partners out there that have
displaced TDM cost.
After the islands have been connected, the next most important thing is
security needs to be maintained. Security in these networks used to happen
because these islands were truly islands and they never could collaborate
before. Now that they can talk in the networks, it's important that things
going on over these network connections have the same level of security that
they used to have when they were islands. No data can move between connections
that shouldn't be moving between connections and all the connections need to be
secure. Control becomes very important as well.
A voice system that needs to collaborate with a TDM partner or a voice system
that needs to make a call to a video system needs to be able to route a call
effectively and in a timely fashion so the collaboration works with the same
level of quality that they used to get when they were connecting directly to a
TDM system or directly within that system.
After we've controlled the systems, we need to be able to manage them. As you
deploy these technologies, like any other technology on your IP network, voice
does not become an application any more, it's really another IP application
that's running on the WAN. To control these systems people are using things
like IBM's Tivoli and CA Interscope to manage what's going on over these things
to trap, alert and alarm systems that are going on so they can tell as
collaboration moves from point to point in the system, they can actually manage
and see how people are talking and communicating.
After we've managed the systems, they do break down. What will happen in a
system is a line will go down, an IM system will go down, a video system will
go, and part of deploying a SIP Trunk is your ability to fault isolate quickly
and be able to reroute around a call. If a call that used to come from a Telco
partner to an IM system, it can now be rerouted through the network to still
have the same level of connectivity and calls can complete.
After we've effectively deployed all of our systems and we've effectively
connected, secured, controlled and managed the systems, you end up with some
large benefits. What you'll see is your costs go down because you're now
peering over IP as opposed to TDM inside the networks and your productivity
goes up. Islands that previously weren't able to communicate to each other can
now quickly and effectively communicate, and collaboration amongst all your employees
will be enhanced.






























