Salesforce demos Service Cloud 2

At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show attendees the ...

Tags: Salesforce.com Inc., Customer Service, Social Media, Product Marketing, Cloud Computing, Customer Relationship Management (CRM), Sales Force Management, Virtualization, Marketing, Enterprise Software

Date: 11-18-09 Length: 00:05:05
Salesforce CEO chatters about new social media platform

At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and technology head Parker Harris show attendees Chatter, a new collaboration and ...

Tags: Salesforce.com Inc., Social Media, Marc Benioff, Salesforce, Chatter

Date: 11-18-09 Length: 00:09:56
Adobe CTO: Flash in the future

At the NewTeeVee Live conference in San Francisco, Adobe CTO Kevin Lynch talks about how the companys Flash software is coming to new devices ...

Tags: Adobe Systems Inc., CTO, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Flash

Date: 11-17-09 Length: 00:05:11
NBC brings new media player features to Winter Olympics and NFL

At the NewTeeVee Live conference in San Francisco, Vertigo CEO Scott Stanfield shows new HD video player features for the Winter Olympic Games, adding ...

Tags: NBC Universal Inc., NFL, Video, Video Player, Media Players, Corporate Communications, Consumer Electronics, Personal Technology, Marketing, Olympics

Date: 11-16-09 Length: 00:05:10
Short clip: American Airlines’ upgrading its passenger service system

Monte Ford, CIO of American Airlines describes how the companys new passenger service system will work in the future. He says it will be ...

Tags: American Airlines, Advertising & Promotion, Wireless And Mobility, Marketing

Date: 11-04-09 Length: 00:02:36
Short clip: American Airlines social media experiment

Monte Ford, CIO of American Airlines describes how the company is embracing Twitter and Facebook, and how these social networking tools are benefiting interactions ...

Tags: American Airlines, Social Media, Social Networking, Productivity, Online Communications, Marketing, Advertising & Promotion

Date: 11-04-09 Length: 00:01:16
Monte Ford, CIO, American Airlines

Monte Ford, CIO of American Airlines talks to ZDNets Sumi Das about developing a new passenger service system that will allow customers to connect ...

Tags: American Airlines, CIO, Web Site Development, Internet

Date: 11-04-09 Length: 00:09:39
Peering inside Microsoft's giant data center

CNET's Ina Fried speaks to two of the designers of Microsoft's just-opened data center in Chicago.

Tags: Data Center, Microsoft Corp., Data Centers, Storage, Hardware, Data Management, News, Microsoft, data, center

Date: 11-02-09 Length: 00:03:50
The month ahead: Will Droid do damage to the iPhone's mojo?

ZDNet correspondent Sumi Das and senior editor Sam Diaz discuss the new Droid phone set to release in early November. Diaz also previews the ...

Tags: Apple iPhone, Sam Diaz, Microsoft Windows 7, Sales Force Management, Microsoft Windows, Smart Phones, Sales, Operating Systems, Software, Consumer Electronics

Date: 10-27-09 Length: 00:02:57
Facebook COO sees economic models changing on the Web

At the Web 2.0 Summit in San Francisco, Facebook COO Sheryl Sandberg talks about the how the Web usage patterns are shifting from an ...

Tags: Web, Facebook, COO, Channel Management, Web 2.0, Marketing, Internet, Web 2.0 Summit

Date: 10-23-09 Length: 00:02:33
U.S. CTO: Health care needs better billing systems

At the Web 2.0 Summit in San Franicsco, U.S. CTO Aneesh Chopra talks about IT changes that need to be made to the current ...

Tags: Billing, CTO, Health Care, Billing System, Vertical Industries, Healthcare, Benefits, Human Resources, Aneesh Chopra, U.S. CTO

Date: 10-21-09 Length: 00:05:11
HP CEO: The challenges of cloud computing

At the Gartner Symposium in Orlando, Fla., HP CEO Mark Hurd talks about how the company plans to layer cloud services on its infrastructure ...

Tags: Hewlett-Packard Co., Mark Hurd, CEO, Firewalls, Cloud Computing, Virtualization, Network Security, Security, Networking, Hardware

Date: 10-21-09 Length: 00:02:50
Microsoft demos Twitter feeds in Bing

At the Web 2.0 Summit in San Francisco, Yusuf Mehdi, a senior vice president at Microsoft, previews Twitter integration with Bing search results. One ...

Tags: Twitter Inc., Microsoft Corp., Web 2.0, Search, Internet, Bing, Twitter

Date: 10-21-09 Length: 00:02:52
Shadman Zafar, CIO, Verizon Telecom

Shadman Zafar, CIO of Verizon Telecom talks to ZDNet correspondent Sumi Das about the companys promise to deliver the Internet to television with its ...

Tags: CIO, Verizon Communications Inc., Telephony, Telecom & Utilities, Internet, Telecommunications, Networking, Verizon Telecom

Date: 10-21-09 Length: 00:09:27
Short clip: Verizon launches widget store

Shadman Zafar, CIO of Verizon Telecom, discusses the launch of the companys new widget store where consumers can buy new social media applications like ...

Tags: Verizon Communications Inc., Social Media, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Verizon Telecom

Date: 10-21-09 Length: 00:01:53
Short clip: Verizon invests in growth over cost-cutting

Shadman Zafar, CIO of Verizon Telecom, describes how the company is responding to the current economic downturn by investing in growth and innovation as ...

Tags: Growth, Verizon Communications Inc., Telephony, Leadership, Telecom & Utilities, Strategy, Telecommunications, Networking, Management, Verizon Telecom

Date: 10-21-09 Length: 00:01:38
Short clip: How American Airlines faced the challenges of 9/11 and the recession

Monte Ford, CIO of American Airlines discusses how the company was able to overcome the tragedy of 9/11 and weather the current economic downturn ...

Tags: American Airlines, Recession, 9/11 Commission

Date: 10-21-09 Length: 00:01:27
GE shows off mini ultrasound device

At the Web 2.0 Summit in San Francisco, GE Chief Executive Jeff Immelt introduces a handheld ultrasound gadget called Vscan. Immelt believes that the ...

Tags: General Electric Co., Web 2.0, Document Management, Monitors & Displays, Handhelds, Internet, Enterprise Software, Software, Finance, Managerial Accounting

Date: 10-21-09 Length: 00:04:59
Twitter CEO: Why he turned down Facebook

At the Web 2.0 Summit in San Francisco, Twitter CEO Evan Williams explains to Federated Media CEO John Battelle his rationale for turning down ...

Tags: Facebook, Twitter Inc., CEO, Web 2.0, Channel Management, Internet, Marketing, Twitter

Date: 10-21-09 Length: 00:02:37
Gartner: 'Worst year ever' for IT spending

At the Gartner Symposium/ITExpo 2009 in Orlando, Fla., Peter Sondergaard, a senior vice president of research at Gartner, says 2009 was the worst spending ...

Tags: Gartner Inc., IT-spending, Gartner

Date: 10-19-09 Length: 00:04:58

Adobe CTO: Flash in the future

At the NewTeeVee Live conference in San Francisco, Adobe CTO Kevin Lynch talks about how the companys Flash software is coming to new devices such as game consoles, smartphones, and TVs. Lynch says Adobe is working with chip vendors and TV manufacturers on a variety of different television platforms to bring more interactivity to the living room.

Tags: Adobe Systems Inc., CTO, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Flash

Date: 11-17-09 Length: 00:05:11
Salesforce CEO chatters about new social media platform

At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and technology head Parker Harris show attendees Chatter, a new collaboration and social media tool built for the enterprise. Benioff says the new tool will leverage social-networking models and bring them into a secure and private cloud where people, content, and applications will have profile feeds and groups.

Tags: Salesforce.com Inc., Social Media, Marc Benioff, Salesforce, Chatter

Date: 11-18-09 Length: 00:09:56
Salesforce demos Service Cloud 2

At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show attendees the company's new customer service software, Service Cloud 2. The new tool helps businesses connect their traditional call center technologies with social media applications through a cloud computing infrastructure.

Tags: Salesforce.com Inc., Customer Service, Social Media, Product Marketing, Cloud Computing, Customer Relationship Management (CRM), Sales Force Management, Virtualization, Marketing, Enterprise Software

Date: 11-18-09 Length: 00:05:05
NBC brings new media player features to Winter Olympics and NFL

At the NewTeeVee Live conference in San Francisco, Vertigo CEO Scott Stanfield shows new HD video player features for the Winter Olympic Games, adding to its existing Sunday Night Football coverage. The new video player includes PVR features such as slow motion, fast-forward, and rewind, and gives users the ability to zoom in more closely to photos.

Tags: NBC Universal Inc., NFL, Video, Video Player, Media Players, Corporate Communications, Consumer Electronics, Personal Technology, Marketing, Olympics

Date: 11-16-09 Length: 00:05:10
WWDC 2009: Apple offers a $99 iPhone

At Apple's WWDC in San Francisco, Apple's SVP of marketing, Philip Schiller, announces that the company will make its cheapest iPhone even cheaper. The 8GB model will start selling immediately for $99, a $100 price cut.

Tags: Apple iPhone, Apple Inc., Marketing Research, Marketing, iPhone

Date: 06-08-09 Length: 00:01:00
The month ahead: Will Droid do damage to the iPhone's mojo?

ZDNet correspondent Sumi Das and senior editor Sam Diaz discuss the new Droid phone set to release in early November. Diaz also previews the upcoming Salesforce.com conference and weighs in on whether consumers will buy Windows 7 during the holiday season.

Tags: Apple iPhone, Sam Diaz, Microsoft Windows 7, Sales Force Management, Microsoft Windows, Smart Phones, Sales, Operating Systems, Software, Consumer Electronics

Date: 10-27-09 Length: 00:02:57
Windows 7 demo: Windows XP Mode

Is an incompatible program or device standing between you and a Windows 7 upgrade? If youre willing to pay for Windows 7 Professional, Enterprise, or Ultimate edition, you might be able to use a clever solution to fool that old code into running in the new OS. Windows XP Mode lets you run Windows XP applications in a virtual machine right on the Windows 7 desktop. ZDNet's Ed Bott provides a close-up look at how XP Mode works.

Tags: Microsoft Windows 7, Microsoft Windows, Microsoft Windows XP, Operating Systems, Software, Ed Bott, Windows XP Mode

Date: 09-28-09 Length: 00:02:16
The future of... Sticky notes

Without a doubt, sticky notes are handy, but in many ways they're stuck in the analog world. ZDNet correspondent Sumi Das introduces us to Quickies, an MIT Media Lab invention that combines sticky note convenience with PC intelligence. Think smart notes that send meeting reminders and add phone numbers to your address book.

Tags: Phone, Note, Telecom & Utilities, sticky note, Quickies, MIT, Media Lab, research, computers, Pranav Mistry

Date: 12-19-08 Length: 00:03:56
The lightbulb of the future?

Silicon Valley's Luxim has developed a lightbulb the size of a Tic Tac that gives off as much light as a streetlight. News.com's Michael Kanellos talks to the company about its technology and its plans to expand into various markets.

Tags: Lightbulb, Personal Technology

Date: 03-18-08 Length: 00:01:34
Peering inside Microsoft's giant data center

CNET's Ina Fried speaks to two of the designers of Microsoft's just-opened data center in Chicago.

Tags: Data Center, Microsoft Corp., Data Centers, Storage, Hardware, Data Management, News, Microsoft, data, center

Date: 11-02-09 Length: 00:03:50
Sex, games and videotape

Hear from folks attending the Sex in Videogames conference--a meeting of game developers and marketers who aim to create adult entertainment for the next generation. Also check out some game play from the upcoming "Virtual Hottie 2," a game that simulates--well, you know.

Tags: Games, Videogame, game company, game, Adults only game developer

Date: 06-09-06 Length: 00:02:58
Samsung introduces flat-panel wireless TV

ZDNet Executive Editor David Berlind talks to Samsung's senior manager for plasma TV marketing, Bill Dickey, about the company's new FPT 5094 50-inch wireless flat-panel TV. The package includes an audio and video receiver that transmits information to the plasma display. The television is due out in October with a retail price of $4,500.

Tags: TVs, TV & Home Theater, Monitors & displays, TV, Samsung Electronics Co. Ltd., flat panel, wireless

Date: 07-17-07 Length: 00:03:08
Gartner: 'Worst year ever' for IT spending

At the Gartner Symposium/ITExpo 2009 in Orlando, Fla., Peter Sondergaard, a senior vice president of research at Gartner, says 2009 was the worst spending cycle ever. He adds that Silicon Valley will no longer be in charge of the rebound and emerging regions will drive IT spending and how it's deployed.

Tags: Gartner Inc., IT-spending, Gartner

Date: 10-19-09 Length: 00:04:58
Short clip: American Airlines’ upgrading its passenger service system

Monte Ford, CIO of American Airlines describes how the companys new passenger service system will work in the future. He says it will be easier for customers to handle reservations, ticketing, and flight information through their mobile devices.

Tags: American Airlines, Advertising & Promotion, Wireless And Mobility, Marketing

Date: 11-04-09 Length: 00:02:36
Oracle announces Exadata 2

At Oracle's OpenWorld conference in San Francisco, CEO Larry Ellison previews the company's Exadata Version 2 computer. He says the new database computer is designed for online transaction processing and data warehousing. He adds that Exadata 2 can do faster processing at a much lower cost than can its biggest competitor, IBM.

Tags: Oracle Corp., Computer, Productivity, Application Performance Management, Business Intelligence, Databases, Storage, Enterprise Software, Software, Data Management

Date: 10-14-09 Length: 00:04:09
Windows 7: A worthwhile upgrade?

Will Microsoft's Windows 7 succeed where Vista failed? The new operating system offers a new graphical user interface, more reliable power management tools, and better search, but it still might not offer enough to convince PC users to buy it. ZDNet Correspondent Sumi Das talks to Larry Dignan, editor in chief of ZDNet, and Ed Bott, ZDNet's Microsoft Report blogger, about Windows 7's pros and cons.

Tags: Power Management, Microsoft Windows 7, Microsoft Windows, Operating Systems, Software, Windows 7, Ed Bott, Sumi Das, Larry Dignan

Date: 09-28-09 Length: 00:05:45
Short clip: American Airlines social media experiment

Monte Ford, CIO of American Airlines describes how the company is embracing Twitter and Facebook, and how these social networking tools are benefiting interactions with customers.

Tags: American Airlines, Social Media, Social Networking, Productivity, Online Communications, Marketing, Advertising & Promotion

Date: 11-04-09 Length: 00:01:16
HP CEO: The challenges of cloud computing

At the Gartner Symposium in Orlando, Fla., HP CEO Mark Hurd talks about how the company plans to layer cloud services on its infrastructure in the future. However, with more than 1,000 hacks a day, security creates an important need on differentiating what they put in public versus private clouds. "We wouldnt put anything material in nature outside the firewall," Hurd says.

Tags: Hewlett-Packard Co., Mark Hurd, CEO, Firewalls, Cloud Computing, Virtualization, Network Security, Security, Networking, Hardware

Date: 10-21-09 Length: 00:02:50
Windows 7, a better power saver?

At Microsoft's Silicon Valley Campus, ZDNet's Sumi Das talks to Microsoft's chief environmental strategist, Rob Bernard, about power-saving features in the new Windows 7 operating system. Bernard says Microsoft made energy efficiency a core design element, with better battery optimization, and Bluetooth and DVD features that won't be activated until necessary.

Tags: Battery, Microsoft Corp., Bernard, Microsoft Windows 7, Engineering, Microsoft Windows, Operating Systems, Software, Rob Bernard, Bluetooth

Date: 10-05-09 Length: 00:02:47
The month ahead: Can Windows 7 close the Vista flop chapter?

ZDNet correspondent Sumi Das and senior editor Sam Diaz share the early word on the highly anticipated OS set for release in late October. Diaz also previews upcoming conferences, including CTIA, and considers the question where does Web 2.0 go from here?

Tags: Microsoft Windows Vista, Sam Diaz, Microsoft Windows 7, Web 2.0, Microsoft Windows Vista (Longhorn), Microsoft Windows, Cellular Phones, Internet, Operating Systems, Software

Date: 09-30-09 Length: 00:04:06

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